TY - CPAPER AU - P. Kovarikova AU - L. Branska TI - TOOLS USED IN AN ENTERPRISE PROVIDING TELECOMMUNICATION SERVICES TO ENSURE FEEDBACK - CASE STUDY T2 - 2nd International Multidisciplinary Scientific Conference on Social Sciences and Arts SGEM2015, Book 2 PY - 2015 DO - 10.5593/sgemsocial2015/b22/s7.124 PB - STEF92 Technology ER -