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Collaborative work in teaching/learning promotes synergy and nurtures moments when diverse points of view come together. The user-centred design workshop from the Industrial Design program at the Universidad del BГ­o-BГ­o worked collaboratively with the Association of Artisans and the group “Comercio Justo Manos” in order to contribute to the production and/or design of new products. During the first phase of the workshop, students explored the theoretical scope and limits of the category “artisan craftworkв...