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The Millennial generation comprises the majority of learners in the traditional university setting. This group of learners appears to have a different learning style and expectations towards university teachers when compared with previous generations of learners. In the present paper, the authors discuss the current challenges that millennial learners present. The aim of the research is to examine the expectation of Millennial students towards the role of university teachers in higher education. The research was b...

Tough competition caused by a market economy makes thousands of enterprises and organisations in any region of the world and under any economic conditions focus on quality management and quality assurance, which makes it necessary to persistently develop and introduce new quality systems, programmes and standards. Quality assurance is necessary for an enterprise to stay in business and increase the number of customers and, therefore, raise sales, as well as to ensure a stable, steady and fully controlled process o...