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The article presents the analysis of the topical problems in the practice of Moscow state administrative bodies providing public services to citizens. The analysis of regulatory documents, statistical data and sociological analysis revealed legal, organizational, technological and social problems in the provision of public services. The author argues, that the core of standard and legal problems is in the lack of unified legislative base, inadequately developed order of services provision and quality requirements....

The article analyzes the process of forming a dialogue between Russian civil society and the authorities with a view to solving environmental problems more effectively. One of the reasons that hinders the existence of system communication is that the authorities sacrifice ecology for the sake of developing the region's economy and yield to pressure from business, in the structure of whose interests the task of preserving a favorable natural environment for people's lives is peripheral. At the same time, the presen...