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Within the new era of digitalization, software development and personalization projects play a major role for the IT & Telecommunication players. They also come with a range of associated risks like the risk of not being able to deliver on time, on budget or the needed scope. It is thought that having the clients directly involved in the development and personalization process comes with a range of benefits that help lower the projectВ’s overall risk. In order to demonstrate the added value of supplier-client coll...