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Engineering is a highly cognitive activity and as such has long been treated andeducated in solely cognitive domain. However, the role of emotions in engineering hasrecently been closely examined. Engineering is creating products, services and systemsfor people to use. In their use people engage emotionally as well as cognitively.Therefore in defining project requirements attention must be paid to emotional needs ofusers as well as their functional and cognitive needs. It is known that user’s mentalconcept of a ...