CLIENT DATA SYSTEMS AS POLICY-INGRAINED IT-ARTIFACTS IN FINNISH SOCIAL WELFARE - THEORIZING THE IMPACT ON MULTILAYERED PRACTICE
(SGEM WORLD SCIENCE (SWS) Scholarly Society, 2025, Raija Koskinen)
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A profound transformation of practice has taken place due to a systematic work to develop information management of the client data in Finnish social welfare for over two decades. The Finnish Institute for Health and Welfare has coordinated the work in terms of the requirements for the data systems utilized in the field to be interoperable with the National Kanta Services. Kanta Services are a set of digital services that store citizens' social welfare and health care data. The basis of Kanta Services was created ...
