PROVISION OF PUBLIC SERVICES IN THE CITY OF MOSCOW: PROBLEMS AND SOLUTIONS
(STEF92 Technology, 2019, A. A. Nikolaeva)
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The article presents the analysis of the topical problems in the practice of Moscow state administrative bodies providing public services to citizens. The analysis of regulatory documents, statistical data and sociological analysis revealed legal, organizational, technological and social problems in the provision of public services. The author argues, that the core of standard and legal problems is in the lack of unified legislative base, inadequately developed order of services provision and quality requirements....

