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The issue of stress is ever spreading far and wide, affecting representatives of various professions at all levels of an organization. There is no doubt that this phenomenon will not be without consequences on the life of every human being. Stress may not be treated exclusively as an individual problem for every human being. It also affects an organization, exposing it to costs associated with reduced productivity and motivation, and in particular with greater occurrence of mistakes and accidents. This is another ...

In economy based on knowledge, a combination of employeesВ’ skills and experience as well as their engagement in the process of acquiring competences, is not only a factor that shapes the organizational culture but the one which allows for confirming the effectiveness of entrusted tasksВ’ completion and group work management. Human resources management is an activity which increases both the quality and efficiency of work. It enables increasing the effectiveness of an enterprise and, in consequence, gaining compet...

The article discusses the issue of improving handling of complaints concerning the qualitative incompatibility of fiscal devices manufactured for the retail industry. The author described the legal aspect of the issue based on the regulations in force in Poland. Taking into account the method of accounting and the rules of complaint procedure in consumer sales, he classified and characterized value and material claims. He described in detail the conditions for organizing and conducting service activities for the c...