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Kaplan and Norton developed the Balanced Scorecard (BSC) model to complement and develop traditional financial performance indicators for the organization. According to a Fortune survey, about 60% of the 1,000 selected US companies have BSC experience, including international corporations (KPMG, Peat Marwick, Allstate Insurance, and AT&T). The scorecard contains a diverse set of performance measures, including financial performance, customer relations, internal business processes, and learning and growth. Advocate...

Information theory is based on interdisciplinary defined mathematical, computer sciences and artificial intelligence. The information is based on theory of mathematically defined the basic preconditions for the fulfilment of the conditions of information processing, and perception quantified properties informative value. While the total applicable and informative value is often lost in a mathematical bite - mathematically measurable value information. The most effective instrument to eliminate the risk is to provi...